WidgetAI privacy and data protection policy.

WidgetAI is designed to help businesses deploy helpful website assistants while keeping website and user data private and under the control of the account owner.

What data we collect

We may collect account information such as name, email address, profile settings, website configuration details, website analytics, conversations, session metadata, and uploaded knowledge or documents used to help the assistant operate.

How we use the data

We use this data to create and maintain the account, run the website assistant, process visitor requests, collect analytics, support customer conversations, and improve the product experience.

How we protect website data

Website data is stored in a protected application environment and is only accessed by the owner account and the service components needed to fulfil the website assistant function. The public widget snippet does not expose internal model credentials or private account data.

What we do not do

We do not sell personal or website data to third parties. We do not expose sensitive account credentials or internal system keys through public front-end resources.

Third-party services

WidgetAI may rely on external providers for infrastructure, analytics, storage, or billing services. These providers are used only to deliver the service and are subject to their own safeguards and terms.

Retention and deletion

We retain data for as long as necessary to operate the service, maintain billing obligations, or comply with legal requirements. Customers may request account or data updates through their account or by contacting support.

Security practices

We use reasonable administrative, technical, and organizational safeguards designed to protect account and website data against unauthorized access, disclosure, alteration, or destruction.

Your rights

You may review and manage your profile details, website configurations, and related account data from the app. If you need further help, contact the support or privacy team.

Contact

For privacy or data questions, email privacy@widgetai.example.